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COVID-19

COVID-19 Overview

While the evolving situation surrounding the Coronavirus (COVID-19) continues to unfold, we want to assure Devon residents that the Town is closely monitoring the situation and has plans, partnerships, and resources in place to support our staff as well as the community.

  • May 1, 2020, Alberta Government announces relaunch strategy for Alberta economy
    The Government of Alberta has announced a staged approach to reopening the Alberta Economy.

  • March 27, 2020, non-esssential business closure notice.
    Please refer to the Public Health Order as directed by the Province, for details.

  • March 24, 2020, Town of Devon declares local state of emergency for COVID-19
    The Town of Devon has declared a State of Local Emergency (SOLE) effective Mar. 24, 2020 at 8:30 a.m. in order to further support provincial efforts to contain the spread of COVID-19.

  • March 17, 2020, COVID-19 outbreak was declared a global pandemic by World Health Organization (WHO). Alberta declared a public health emergency on March 17.

COVID-19 public health orders are now enforceable by law

Alberta’s Chief Medical Officer of Health issued orders under the Public Health Act to legally require:

  • restrictions on gatherings and businesses
  • returning international travellers to self-isolate for 14 days
  • people exposed to COVID-19 to self-isolate for 14 days
  • people experiencing symptoms to self-isolate for a minimum 10 days or until symptoms resolve, whichever is longer.
  • limited access to all nursing homes, designated supportive living and long-term care facilities, seniors lodges and residential addiction treatment facilities to essential visitors

Violators may be subject to tickets of $1,000 per occurrence. Courts could administer fines of up to $100,000 for a first offence and up to $500,000 for a subsequent offence for more serious violations.

You can submit a complaint to Alberta Health Services (AHS) public health inspectors if you are concerned that an establishment or person is not following public health orders.

Stay up to date on all of the actions being taken to protect the health of Albertans at alberta.ca/covid19.

Alberta Chief Medical Officer Updates

For updates from Dr. Deena Hinshaw, Alberta's Chief Medical Officer

Alberta Health Services Self Assessment

If you are experiencing flu like symptoms, you can conduct a self-assessment here.

Devon Town Office Reopening May 25

As Stage 1 of the Government of Alberta Relaunch Strategy continues, the Town of Devon Municipal Office will reopen to the public on May 25 at 8:30 a.m. and hopes to continue with regular hours pending the COVID-19 declining.

Town Council will also return to in-person meetings on starting at their May 25 Council Meeting at 7 p.m. at the Town Office, Council Chambers.

Devon RCMP Detachment - Reduced Counter Service

The Devon RCMP is asking everyone to call the Detachment at 780-987-3414 before going to the station as they currently have reduced counter services and hours until further notice.

Facility Closures

The following faciltiies have closed to the public as a precautionary measure to protect our residents:

  • Dale Fisher Arena
  • Devon Community Pool
  • Devon Community Centre
  • The Devon Splash Park at Centenniel Park
  • 1949 Building (At Robina Baker School)
  • Devon Public Library
  • Devon Schools
  • Devon Daycares

This is a precautionary measure and in line with Alberta Health Services recommendations for limiting mass gatherings in Alberta.

Facility Rentals

Those who have a facility booking during the closure period or looking to cancel any future facility rentals will also be given a full refund from the Town for the booking.

Questions about facility rentals can be directed to our Community Services Coordinator at P: 780-987-8328 or E: CSekora@devon.ca.

Current Recreation Opportunities

Outdoor Recreation

The following outdoor recreation opportunities are available to the public, however the guidelines on mass gatherings (currently 15 people maximum at any time) and physical distancing (2 metres of space between all users) must be followed at all times as per the public health orders issued by Alberta's Chief Medicical Officer.

  • Voyageur Park & River Valley Trail Network
  • Tennis Courts
  • Basketball Courts
  • Dog Park
  • Community Garden

Programs

Challenger Sports Juggling Club - Best suited for ages 6-16 

Develop your soccer juggling skills at home by joining the Juggling Club using the TopYa! App. Watch the challenge videos, research the answer or practice the skill being taught, then submit a video of yourself performing the skill or answering the challenge, receive personalized feedback from your TopYa! Virtual Coach!

Join the Club! 

Sportball Online

Your favourite Sportball coaches are keeping us connected offering live sportball classes, craft & activity videos, weekly Water Break Questions and other fun things to do with your families. Connect with them on Facebook (Sportball Edmonton) or Instagram (@sportballyeg). 

April Schedule

April Recreation Programs Postponed/Cancelled

At this time, all in person April Town of Devon recreation programs & events will be postponed or cancelled. We are looking into alternative delivery methods (online) for some of our programs and will provide updates as we confirm this.

Questions about recreation programs can be directed to our Program & Events Coordinator at P: 780-987-8332 or E: events@devon.ca.

Local Support / Chat Groups and Mental Wellness Information 

Follow this link to the Devon Family and Community Support Services Facebook page for details on groups available and wellness options: Devon FCSS

Out of Hours

FCSS is not a 24 / 7 service but there are supports that you can reach out to. For assistance 24 / 7 you can call 2-1-1. There are specific contact supports here: Resident Support Numbers (not all are 24/7).

Food Security Support

Leduc & District Food Bank

The Leduc and District Food Bank supports residents in Devon year-round. They provide full hampers of food for individuals and families and typically with enough supplies to last around one month.

During this difficult time, Devon residents who may or may not previously have needed to access any of these supports may need to do so now and we want to make sure you know where you can reach out to. 

To Access the Food Bank:

  • Option one - Call the Leduc Food Bank directly at 780-986-5333 on Mondays, Wednesdays or Fridays in the morning. They will do an intake over the phone, which covers basic information required to build a hamper and establish identification. They will then arrange a pick-up time with the resident. There is no direct contact, so social distancing rules are in place. If a resident is unable to pick up due to self-isolation or lack of transport, the Food Bank will arrange with either one of their volunteers or Devon FCSS to collect and deliver. 
  • Option two – If a resident would prefer Devon FCSS to access the Food Bank on their behalf they can email FCSS@devon.ca , CSOC@devon.ca or call 780-987-8300 and they will go through the intake process with an FCSS staff person who will then provide that via email to the Leduc Food Bank to connect directly with the resident and follow up as necessary.

To Access Food / Essential Items Funding Support – Devon FCSS:

If a low income resident needs a small amount of support for essentials please call the Devon FCSS office at 780-987-8300 to discuss options. 

For Shut-In’s / Self-Isolating / Single Parents Without Other Supports:

Anyone who is under mandatory or health related isolation (e.g. returning snowbird, senior, disabled etc.)  or single parents with young children who cannot be safely left alone AND who does not have local support, Devon FCSS can provide a shopping service and / or pick-up and delivery. 

  • Option one – residents can online shop through Independent or they can call into IGA  and place their orders. Residents then call Devon FCSS to pick up and deliver those orders on Tuesdays and Thursdays. Devon Lions Club can also do pick-ups Monday – Friday https://e-clubhouse.org/sites/devonab/page-10.php.
  • Option two – if residents are unable to online / phone in shop, Devon FCSS can take a shopping order (up to $100) and go shop for the resident. Residents need to call in on Mondays and Wednesdays between 8:30am – 4:30pm with their order and then the shopping and delivery will take place the day after. Copies of receipts will be provided along with notice of anything that was unable to be purchased. The resident will then get an invoice for the shopping within 1-2 weeks.  There is no Fri-Sun service.

Donation Inquiries

We have received many donation inquiries from residents to help those in need.

Donation Option 1

Food Bank – donate online at www.candahelps.org and type in Leduc Food Bank (it services the Devon community)

Donation Option 2

Devon FCSS Families in Need Crisis Fund – made via our office to take payment over the phone. This fund supplies Devon residents in need with essential items (food, gas, etc.).

To donate to the Families in Need Crisis Fund, call the Town of Devon Office at 780-987-8300.

Property Tax & Town Utility Payment Deferral

Property Tax Deferral

Town Council has approved the deferral of property taxes for residents on a case-by-case basis to assist those impacted financially by COVID-19. Property Tax Notices will be mailed out on May 31, 2020 and the new due date for property tax payments is Sept. 1, 2020.

Residents on a monthly payment plan facing financial difficulties are encouraged to call the Town Office at 780-987-8300 to see how we can support you during this time.

Utility Payment Deferral

Town utility account holders will also have the option of deferring their Town utility payments for up to 3 months (Mar. 18 to June 18, 2020). Monthly bills will continue to be distributed to residents and businesses, however no penalty fees or service disconnections will be applied to any account in arrears during this time.

Please note, a deferral means that you must still pay property taxes and utility bills at a later date. 

If bills become a concern there may be options available to support you. Please contact Family & Community Support Services at 780-987-8300 to discuss your particular situation.

Food Security

Follow this link for information on accessing local food support if funding is an issue: Food Security

Canada's COVID-19 Economic Response Plan

The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.

This includes support for:

  • individuals and families
  • people facing unemployment
  • people who are sick or in directed self-isolation
  • people who are unable to work
  • seniors, students, youth and other people in need
  • businesses to avoid layoffs, access credit support and help find financial stability

Learn more about the COVID-19 Econonic Response Plan here

Federal Government Support for Albertans

Albertans may also be eligible for financial support through the federal government including:

  • Employment Insurance sickness benefits
    • Provides up to 15 weeks of income replacement for eligible Albertans who are unable to work due to illness, injury or quarantine (self-isolation). One-week waiting period is waived for people in self-isolation.
  • Canada Emergency Response Benefit (CERB)
    • Provides $2,000 a month for up to 4 months to workers without paid sick leave (or similar workplace accommodation) who are unable to work, sick, quarantined or forced to stay home to care for children.
  • Canada Child Benefit
    • Eligible parents will receive $300 more per child with their regular May CCB payment.
  • GST rebate increase
    • Provides low- and modest-income Albertans with a one-time special payment in May of up to $400 for single people and $600 for couples.
  • Eased rules for Registered Retirement Income Funds (RRIFs) 
    • The required minimum withdrawal from Registered Retirement Income Funds (RRIFs) will be reduced by 25% in 2020 in recognition of the impact of volatile market conditions on many seniors’ retirement savings.

Learn more about the Government of Canada's Coronavirus (COVID-19) response here

Canada Emergency Response Benefit

The Government of Canada is launching the Canada Emergency Response Benefit (CERB) on Apr. 6 to provide temporary income support to employed and self-employed Canadians whose employment has been directly affected by COVID-19.

The CERB will provide eligible applicants who have stopped working because of COVID-19 with temporary income support of $500 a week for up to 16 weeks.

Who is eligible?

The CERB will be available to workers:

  • residing in Canada who are at least 15 years old
  • who have stopped working because of COVID-19 or are eligible for EI regular or sickness benefits
  • who had income of at least $5,000 in 2019 or in the 12 months prior to their application date
  • who are, or expect to be without employment or self-employment income for at least 14 consecutive days in the initial four-week period

Canadians who have already applied for Employment Insurance (regular or sick benefits) do not need to reapply for the CERB.

Those who became eligible for EI on or after March 15 will have their claim processed under the Canada Emergency Response Benefit. Those who became eligible for EI before March 15 will have their claim processed under the pre-existing EI rules, regardless of when they applied.

How to apply?

Applications for the CERB will begin the week of Monday, Apr. 6, 2020, however the CRA has assigned specific days of the week for accepting applications based on the month applicants were born.

There are two ways to apply:

When can I apply? (online or by phone)

If you were born in the month of

Apply for the CERB on

Your best day to apply

January, February or March

Mondays

April 6

April, May or June

Tuesdays

April 7

July, August or September

Wednesdays

April 8

October, November or December

Thursdays

April 9

Any month

Fridays, Saturdays & Sundays

 

 

After you apply

If you are eligible for the CERB, you can expect $2,000 for a 4-week period through a single payment. Those with employment situations continuing beyond 4-weeks can re-apply every 4 weeks to a maximum of 16 weeks.

Once applied, payment can be expected in 3 business days for those with direct deposit with the CRA and approximately 10 business days for those without direct deposit. All CERB benefits are taxable and will need to be reported on next year’s tax filing.

Alberta Government Support for Albertans

The Government of Alberta is also providing immediate financial relief to Alberta's families and vulnerable population through:

Learn more about Government of Alberta Support for Albertans here

Alberta Supports

Alberta Supports can help you access more than 30 programs and 120 services for seniors, people with disabilities, job seekers, parents and families, homelessness, financial assistance, abuse, and family violence prevention. To protect the health of all Albertans, Alberta Supports Centres are temporarily suspending in-person services until further notice.

Note: The Alberta Supports Contact Centre is experiencing higher than normal wait times. We are working to address this and appreciate your patience.

Community Bus - No Fee to Ride

We have suspended all out of Town services for our community bus, but our in-Town service is still available until further notice. Bus hours will be varied to accommodate extended early access for seniors/disabled residents only. There will be no fee for use of the bus at this time.

In the spirit of precaution, we are limiting passengers to 2 people at a time and seating them accordingly to comply with social distancing measures.

Call 780-910-1960 to book your ride on our community bus.

Shopping Support

*No Fee Delivery

If you live in Devon and are a senior/have a disability who is unable to get to the grocery store, here are some additional ways to find help getting what you need.

Devon Lions

If you are able to purchase online with Independent or over the phone with IGA, the Lions are available for collection and delivery. Follow this link for more information: https://e-clubhouse.org/sites/devonab/page-10.php

Town of Devon - Pick Up or Shop For You

  • Town staff can pick up and deliver your pre-ordered / pre-paid items.​​
  • Town staff will take a shopping list ($100 or less worth of items), do your shopping and deliver the items to your door.
  • Phone: 780-910-1960

How does it work through the Town?

Option A - PICK UP

If you have already ordered and paid for your your food and just need a collection / delivery, you can call 780-910-1960 to arrange. Delivery to your home can take place Tuesday and Thursday.

Option B - SHOP FOR YOU

Call 780-910-1960, place your small (weekly or bi-weekly) shopping list order, up to $100 worth, and we will have staff do the shopping for you and delivery the groceries to your doorstep. Call Monday or Wednesday, 8:30am - 4:30pm for a delivery on Tuesday or Thursday.

You are still responsible for the cost of your groceries and we will arrange payment through an invoice.

If funds are an issue for your groceries, please discuss this when speaking to our staff to arrange grocery delivery.

Senior Shopping Hours

Hardy's Independent Grocer and Devon IGA are offering a seniors only shopping to provide seniors a safe shopping experience and senior discounts will be applied during this time. If transportation is required, seniors can book a pick up/drop off, with the Town's community bus.

Hardy's Independent: Tuesday and Thursday from 7-8 a.m. 

Devon IGA - Golden Hour: 7 days a week 7-8 a.m.

Home Delivery / Take Out

Check here for the updated list of service available in Devon.

Medical Appointment Support

For those needing assistance with getting to medical appointments we currently have a couple options.

Appointments outside Devon

For appointments outside of Devon, the Drive Happiness Seniors Assistance Program is available. This is a paid service and is coordinated externally with volunteers. To support those in need, the Town of Devon will take these calls from residents and assist with arranging a ride to medical appointments.

Appointments in Devon

For appointments within Devon, the Community Bus is available within Town on Tuesdays and Thursdays and we have waived the $5 ride all day fee at this time. Additional arrangements may be able to be made to accommodate those in need.

Keeping Connected

Senior Centre Without Walls - 789-395-2626

This is a free call in senior centre that allows seniors to call in, register and access a variety of interactive telephone-based social and health programming. Follow this link to their webiste for details: Seniors Centre Without Walls

Facetime/Facebook Messenger Video Chat

For those with the proper technology, Facetime/Facebook Messenger video chat are a great way to stay in touch and socialize if need be.

Social Connection and Opportunities

The Town of Devon is working on developing programs to engage our seniors in a social way. Follow this link to the Devon Family and Community Support Services (FCSS) Facebook page for details on support / chat groups: Devon FCSS Facebook

Mental Health Resources and Wellbeing Support

Local Support / Chat Groups and Mental Wellness Information 

Follow this link to the Devon Family and Community Support Services Facebook page for details on groups available and wellness options: Devon FCSS

It is important to know where you can turn if you or someone you know is experiencing family violence during the COVID-19 pandemic. Help is available to Albertans dealing with family violence, partner abuse, sexual violence, child abuse, elder abuse, pet abuse, or financial abuse.

Family violence during COVID-19 info sheet

Family Violence Prevention Resources

In case of emergency, call 911. Police and emergency responders will continue to respond throughout the pandemic, even to those in quarantine. 

Family Violence Info Line

Anonymous support from trained staff.

  • Call 310-1818 | 24/7 | 170+ languages
  • Chat online alberta.ca/SafetyChat | 8 a.m. - 8 p.m. daily | English
  • Riseup Society
    • Individual counselling for adults impacted by intimate partner violence
    • Counselling by telephone until social distancing lifted
    • Office and staff available Tuesdays, Wednesdays, Thursdays
    • New clients being accepted. Call 780-739-7473

Other supports and services for those experiencing family violence are available here.

Stage One - Alberta's Relaunch Strategy 

As businesses prepare to open, based on the staged guidelines provided by the Province, there are a number of support mechanisms and information to help you navigate through the relaunch and provide assistance with proper measures to follow. Below are 4 key links you should keep handy. The Biz Relaunch Assistance site is available to assist anyone who needs further clarity on how they can operate their business safely.  Another key link is the Pandemic Business Practices Guidelines. Here you’ll find a variety of documents that are industry specific, such as transportation, construction, retail, restaurants, etc., all providing clear information on staffing and operation protocol.  Denton’s has also provided a Return to work toolkit that is very helpful.

May 14, 2020 - STAGE ONE of Alberta’s re-launch plan will start with the following restrictions lifted:

 

Lifted Restrictions

  • Some retail businesses like clothing, furniture and bookstores.
  • All farmers' market vendors.
  • Some personal services like hairstyling and barber shops.
  • More scheduled surgeries and dental procedures will continue.
  • Cafes, restaurants, pubs and bars can reopen for public seating at 50% capacity, but people will not be able to go to the bar to order drinks, they will need to be served at the table.
  • Museums and art galleries.
  • Daycares and out-of-school care, with occupancy limits.
  • Summer camps, with occupancy limits (this could include summer school).

**Important** 
The use of masks are strongly recommended in crowded public spaces, or for occupations that do not allow for physical distancing of 2 metres apart.

Continued Restrictions

  • Gatherings of more than 15 people will not be permitted.
  • Gatherings of 15 people or less must follow physical distancing and other public health guidelines.
  • Public attendance at businesses, facilities and events that have close physical contact will not be permitted, including; arts and culture festivals, major sporting events and concerts.
  • Movie theatres, pools, recreation centres, arenas, spas, nightclubs and gyms will remain closed.
  • Visiting patients in health care facilities will remain limited.
  • In-school classes for kindergarten to Grade 12 students will remain prohibited. o Recommendations
  • Non-essential travel, especially outside the province, will continue to not be recommended.
  • Remote working is advised whenever possible

CECRA - Business Rental Assistance

We continue to await the announcement of the rollout of the CERBA for business rental assistance.
​Further details: Commercial Emergency Rental Assistance Program

Please feel free to reach out to our Economic Development Officer should you have any questions.
Patricia Nicol   780-987-8306 / pnicol@devon.ca

_______________________________________________________________________________________________________________

Devon Property Tax & Town Utility Payment Deferral
Property Tax Deferral

Town Council has approved the deferral of property taxes for residents on a case-by-case basis to assist those impacted financially by COVID-19. Property Tax Notices will be mailed out on May 31, 2020 and the new due date for property tax payments is Sept. 1, 2020.

Utility Payment Deferral

Town utility account holders will also have the option of deferring their Town utility payments for up to 3 months (Mar. 18 to June 18, 2020). Monthly bills will continue to be distributed to residents and businesses, however no penalty fees or service disconnections will be applied to any account in arrears during this time.

Please note, a deferral means that you must still pay property taxes and utility bills at a later date.

______________________________________________________________________________________________________________

Employer Resources

 

FINANCIAL
PROGRAMS

Impact on Retail

Business Continuity Plans

Information Guides and Templates

The Canadian Chamber of Commerce has graciously provided a few guides, information sheets and templates to assist businesses in the workplace.

 

Devon Business Product/Service Options

On March 29, 2020, a Public Health Order was announced that affected non-essential business with them forced to close their doors, which will impact Devon businesses greatly. 

There are still ways to support Devon non-essential businesses by purchasing gift cards for future use and for those who have online ordering methods, there may be delivery or curbside pickup options. 

Below is a list of non-essential Devon businesses and the service options they offer.


Food Service
Boston Pizza

Mon: 12pm - 8pm
Tues-Thurs: 12pm - 9pm
Fri: 12pm - 11pm
Sat: 12pm - 10pm
Sun: 12pm - 9pm

  • Pick-up Orders - 15% Off
  • Delivery
 
Devon 2 for 1 Pizza

Fri-Sat: 11am - 10pm
Sun: 12pm - 9pm

  • Delivery available after 4pm
  • Home prepared meals available
 
Devon Liquor

Thurs - Sat: 10am - 9pm

  • Beverage Delivery
 
Eggs & Co (Key West Inn)

Mon: 8am - 3pm
Tues-Sat: 8am - 8pm
Sun: 11am - 8pm

  • Pick up orders - 15% Off
  • Free Delivery
 
Florida Pizza

Mon-Fri: 11pm - 9pm
Sat/Sun: 4pm - 10pm

  • Pick up Orders
  • Free Delivery
  • Home prepared meals available
 
Home Room Diner

Tues - Sat: 12pm - 7pm

  • Pick-up service only
  • Home prepared meals available
 
House of Goodies

Mon, Wed-Sun: 11am - 8pm

  • Pick-up Orders - 10% Off
  • Delivery
 
Marci's Bar & Grill

Mon-Fri: 11am - 10pm
Sat: 12pm - 10pm
Sun: 11am - 8pm

  • Pick up orders - 15% Off
  • Delivery
  • Home prepared meals available
 
Norma Dee's Kitchen

10 am - 2 pm daily

  • Take out - Free delivery
 
Subway

Sunday: 10:00 am - 8:00 pm
Mon - Fri:  8:00 am - 9:00 pm
Saturday: 10:00 am  - 8:00 pm

 
The Secret Kitchen

Wednesday & Thursday

  • Porch Pick-up only
  • E-transfers only
 
Tim Hortons

Mon-Sun: 24/7

  • Drive-thru only
  • Offering large truck call ahead
    Ph: 780-987-5788
 

Stay tuned to all Devon-related updates to the COVID-19 Response here. 

All Alberta Health Services updates are available at alberta.ca/covid19

All Government of Canada updates are available at canada.ca/coronavirus

May Updates

April Updates

​March Updates

Frequently Asked Questions

Centre For Disease Control Prevention (CDC) has a list of useful FAQs 

  • How to Prepare
  • Symptoms and Testing
  • How to Protect Yourself
  • If you are sick or caring for someone

Alberta Health Services 

Find up to date information in Alberta with useful tips

Novel Coronavirus (COVID-19) FAQs for Public

Good health practices to protect you and your family

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