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Communications Plan    

This plan focuses on building relationships with main target groups through sustainable and timely communication. It emphasizes the municipality’s commitment to open, two-way dialogue, listening to the community and all staff working collaboratively to engage citizens. The Communications Plan directly reflects Council’s vision and mission and will be revised annually to ensure alignment with Council’s strategic priorities.

Please follow this link to download a copy of Devon's Communication Plan

The guiding principles, objectives and actions contained in this plan were developed through input from:

  • The 2013 - 2014 Communication Audit that included focus groups with external stakeholders, a random telephone survey of 200 Devon residents, an online survey of all staff, and 10 in-depth interviews with the Mayor, members of Council,  and members of Administration.
  • Staff workshops designed to build a shared understanding of the audit results and prioritize outcomes/goals.
  • Council planning sessions designed to clarify council's vision, mission, strategic priorities, and communication expectations and needs. 

The result is a Communication Plan that integrates feedback from the community, council and staff.  It establishes the foundation for an organizational culture that is committed to listening and responding to citizens and an organization where staff are knowledgeable, accountable, aware of their responsibilities and supported in their roles. 


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Devon, AB T9G 1A1

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